RACE RESULTS:

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Returns
At some point, you may have merchandise that needs to be returned. It may be an item that you do not need, or it may be something you just cannot sell. In any event, you want to return the merchandise for credit. We routinely process several returns every day. To make sure that the item(s) get quickly processed and credited, please follow these simple steps. We will be happy to make sure your returns are properly credited.

1.) Call our sales department and talk to one of our sales representatives. An RM (Return Merchandise) number must be issued by the Port City Racecars Sales Department. All merchandise to be returned must be accompanied by an RM number and be in its original packaging. The product must be unused, unaltered, and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refusal.

2.)Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back. Print your RM number on the outside of the shipping carton. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can't sell a box that is defaced.

3.)We need the invoice number or, better yet, a copy of the original invoice showing when the part was purchased. Please include this information with the merchandise you're returning. Returns will be assessed a $25.00 processing fee per RM number. We're sorry, but we cannot accept returns on special order and/or non-stocking items.

Note: Returns from outside the U.S. will be subject to any brokerage fees aquired. Returns will be shipped pre-paid. No COD's will be accepted.


Non-returnable Items
Items that cannot be returned include, but are not limited to, close outs and clearance items, special orders, custom orders, and used parts.